FAQ

Find answers to our most frequently asked questions.

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Where do you ship from?

We work with trusted suppliers worldwide, so shipping locations may vary depending on the product. All orders include tracking so you can follow your package.

How long will my order take to arrive?

Orders are processed within 2–5 business days. Standard delivery usually takes 10–20 business days, while expedited shipping (when available) takes 7–15 business days.

Do you ship internationally?

Yes, we ship to most countries worldwide. If there are any restrictions for your location, you’ll be notified during checkout.

How can I track my order?

Once your order ships, you’ll receive an email with a tracking number. Please allow 3–5 days for tracking information to update on the carrier’s website.

What is your return and refund policy?

We offer a 30-day no-questions-asked refund policy. Simply contact us at nature-crafted@outlook.com within 30 days of receiving your order. No returns are required—we want the process to be hassle-free.

Are all products eco-friendly?

Yes. Every item we carry is carefully selected for its sustainable qualities, whether that’s being reusable, biodegradable, solar-powered, or made from natural materials.

What if my item arrives damaged or defective?

Please contact us at nature-crafted@outlook.com as soon as possible with your order details and a photo of the issue. We’ll resolve it quickly and make it right.