Shipping Policy

At Nature Crafted, we are committed to delivering your order safely, efficiently, and in a timely manner. This Shipping Policy explains how we process, ship, and deliver orders placed through our store.

Please review the information below to understand our shipping practices.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

If we are experiencing a high volume of orders, processing times may be slightly delayed. In such cases, we will notify you via email.

Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.

2. Shipping Destinations

Nature Crafted currently ships to:

  • United States

  • Additional international destinations may be available at checkout

If your location is not listed during checkout, it means we do not currently ship to that area. We are always working to expand our shipping reach.

3. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times depend on your location and selected shipping method:

  • Standard Shipping: 5–10 business days

  • Expedited Shipping (if available): 2–5 business days

Delivery times are estimates and may vary due to factors outside our control, such as weather conditions, carrier delays, or customs processing.

4. Shipping Carriers

We work with reliable shipping carriers to ensure safe and timely delivery, including:

  • USPS

  • UPS

  • FedEx

  • Other regional carriers as needed

Carrier selection may vary depending on order size, destination, and availability.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. Please allow up to 24 hours for tracking information to update.

If you do not receive a tracking email, please check your spam folder or contact us for assistance.

6. Shipping Delays

While we strive to meet delivery estimates, shipping delays can occasionally occur due to:

  • Weather conditions

  • Carrier service disruptions

  • High demand periods

  • Incorrect or incomplete shipping addresses

Nature Crafted is not responsible for delays caused by shipping carriers or events beyond our control.

7. Incorrect or Incomplete Addresses

Please ensure that your shipping address is accurate and complete at checkout.

Nature Crafted is not responsible for:

  • Packages delivered to incorrect addresses provided by the customer

  • Delays or losses caused by address errors

If a package is returned due to an incorrect address, reshipping fees may apply.

8. Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us within 7 days of the delivery date.

While we will do our best to assist, Nature Crafted is not responsible for packages marked as delivered by the carrier. We recommend contacting the carrier directly for claims when applicable.

9. International Shipping & Customs

For international orders:

  • Delivery times may vary significantly

  • Customs duties, taxes, or import fees may apply

  • These charges are the responsibility of the customer

Nature Crafted is not responsible for delays caused by customs processing.

10. Changes & Cancellations

Once an order has been processed or shipped, we are unable to make changes or cancellations.

If you need assistance with an order shortly after placing it, please contact us as soon as possible, and we will do our best to help.

11. Contact Information

If you have any questions about shipping, tracking, or delivery, please contact us:

Nature Crafted
📧 Email: store@davidgoods.com
📞 Phone: 385-707-6019
📍 Address:
207 G Street
Salt Lake City, Utah 84103
United States